Yes. Hero Process Solutions field service teams are trained to service Hero-manufactured equipment, legacy brands including Tri-Point, Edge, Superior, and Leed, as well as competitor units and custom process equipment. Our technicians have deep combustion and process expertise that applies across all major flare system designs. With skilled crews based in Oklahoma, Texas, and New Mexico, we can rapidly deploy to your site anywhere in the lower 48 states.

Hero Process Solutions field services include onsite equipment inspections, routine and preventive maintenance, emergency repairs and troubleshooting, start-up and commissioning support, EPA OOOOa/b/c and API 537 compliance checks, and Method 22 visual emissions inspections. Each service call is backed by in-house engineering support and access to stocked replacement parts, which means most issues can be diagnosed and resolved in a single site visit rather than requiring multiple trips or extended equipment downtime.

Field service pricing depends on the type of service required, travel distance to your site, equipment complexity, and whether the visit involves routine maintenance or emergency troubleshooting. Hero Process Solutions offers flexible scheduling to fit your operational needs and can bundle services like inspections, compliance checks, and preventive maintenance into a single site visit to reduce total cost.

Hero Process Solutions is built for fast response times to reduce your downtime. With skilled technicians strategically based in Oklahoma, Texas, and New Mexico, we can rapidly deploy to your site anywhere in the continental United States. Emergency repairs and troubleshooting are a core part of our field services, and our teams carry common replacement parts so they can resolve most issues onsite without waiting for additional shipments.

A Method 22 inspection is a visual determination of fugitive emissions from flare systems, required under various EPA regulations to verify that your combustion device is operating without visible emissions. Hero Process Solutions field technicians are trained to perform Method 22 inspections as part of a routine service visit, which means you can combine your compliance check with preventive maintenance, equipment inspection, or OOOOa/b/c verification in a single trip.

Yes. Hero Process Solutions offers flexible scheduling for routine and preventive maintenance programs designed to keep your flare system compliant and operating reliably throughout the year. These scheduled visits can include equipment inspections, pilot system checks, burner management system verification, Method 22 observations, and OOOOa/b/c and API 537 compliance documentation. Proactive maintenance reduces the likelihood of emergency failures, extends equipment life, and keeps your compliance records current for audits or regulatory reviews.