privacy policy

Effective Date: June 18, 2025
At Hero Flare Process Solutions (“Hero,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.heroprocesssolutions.com or otherwise interact with us.

1. Information We Collect
We may collect the following types of personal information:
Identifiers such as your name, email address, phone number, and physical address.
Payment information used to complete purchases or service transactions.
Device information such as IP address and browser type, collected through cookies and tracking technologies.

2. How We Collect Information
We collect information:
Directly from you when you contact us by phone, email, text, through forms on our website, or in person.
Automatically through cookies and similar technologies when you visit our website.
From third-party platforms that host our website or support our services.

3. How We Use Your Information
We use your personal information to:
Communicate with you about products, services, and updates
Process payments and maintain customer records
Conduct internal analytics to improve our website and marketing efforts
Detect and prevent fraud or other unauthorized activities

4. Sharing Your Information
We do not sell your personal information. However, we may share it with:
Third-party service providers (such as website hosting platforms, payment processors, or marketing tools) that support our business operations
Law enforcement or legal entities when required to comply with applicable laws, regulations, or legal processes

5. Use of Cookies
Our website uses cookies and similar technologies to enhance your experience, understand usage patterns, and improve our services. You can control cookie preferences through your browser settings.

6. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or storage system is 100% secure.

7. Your Rights and Choices
Depending on your location, you may have rights to:
Access the personal data we hold about you
Request corrections or deletions
Opt out of marketing communications at any time by contacting us

8. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13.

9. International Users
Our services are intended for use within the United States. If you access our site from outside the U.S., you understand that your information may be processed and stored in the U.S.

10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact:
Hero Flare Process Solutions
Email: sales@heroflare.com
Phone: (918) 941-2166
Website: www.heroprocesssolutions.com

11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”
Effective Date: June 18, 2025